1. Every Home Appliance We Repair in Nairobi
We repair all household appliances at your home across Nairobi — no need to transport heavy equipment to a workshop. Our technicians carry tools and the most common spare parts on every visit.
Refrigerator Repair Nairobi
Single door · Double door · Side-by-side · Mini fridgeCommon Faults
- Not cooling or too warm — compressor, gas, thermostat
- Freezer working but fridge warm — evaporator fan, damper
- Excessive ice buildup — defrost heater, timer, thermostat
- Water leaking inside or underneath — drain blockage, door seal
- Loud noise — compressor, condenser fan, ice maker
- Not turning on — start relay, overload protector, main board
- Ice maker not working — water inlet valve, ice maker assembly
- Door not sealing — worn gasket replacement
Brands We Repair
Washing Machine Repair Nairobi
Top load · Front load · Semi-automaticCommon Faults
- Not draining — blocked pump filter, foreign object, pump failure
- Not spinning — worn belt, carbon brushes, lid/door switch
- Leaking water — door seal, hose, pump housing crack
- Making loud noise — drum bearing failure, loose drum paddles
- Not turning on — lid switch, control board, door latch
- Shaking violently — unbalanced load, worn suspension rods
- Not filling with water — inlet valve, pressure switch
- Error codes on display — board diagnostics and reset
Brands We Repair
Water Dispenser Repair Nairobi
Top load · Bottom load · Countertop · Hot & coldCommon Faults
- Not giving cold water — compressor fault, thermostat, gas
- Not giving hot water — heating element, thermostat failure
- Leaking from the tap or base — tap O-ring, tank crack, valve
- Water tastes bad — dirty tank, bacterial growth, old filters
- No power / not turning on — fuse, power board, compressor
- Makes noise — compressor noise, vibration isolation
- Dispenses slowly — low bottle pressure, clogged filter
Brands We Repair
Microwave Repair Nairobi
Solo · Grill · Convection · CommercialCommon Faults
- Not heating — failed magnetron, high-voltage capacitor, fuse
- Sparking inside — damaged waveguide cover, arcing on seams
- Turntable not rotating — turntable motor, ring, coupler
- Door not opening or closing — door latch, door switch
- Display not working — control board, ribbon cable
- Making noise — turntable motor, magnetron, fan motor
- Not turning on — blown fuse, door interlock switch
Brands We Repair
Cooker & Oven Repair Nairobi
Gas · Electric · Gas + electric comboCommon Faults
- Gas burner not igniting — thermocouple, spark electrode, microswitch
- Flame goes out when knob released — thermocouple not heating, FFD
- Oven not heating — heating element, thermostat, selector switch
- Grill stays on after releasing knob — worn gas valve seat
- Cooker tripping power — electrical fault, short circuit
- Burner uneven flame — blocked burner ports, regulator pressure
- Oven door not sealing — worn door gasket, hinge fault
- Timer or clock not working — control board, timer module
Brands We Repair
Dishwasher Repair Nairobi
Freestanding · Built-in · CountertopCommon Faults
- Not draining — blocked filter, drain pump failure, kinked hose
- Not cleaning properly — spray arm blockage, detergent dispenser
- Leaking water — door seal, pump seal, inlet valve
- Not filling with water — inlet valve, water level sensor
- Door not latching — door latch assembly, spring replacement
- Not turning on — door switch, control board, power fault
- Noisy during cycle — spray arm damage, pump debris
- Error codes — electronic diagnostics and board repair
Brands We Repair
Water Heater / Geyser Repair Nairobi
Instant shower · Storage geyser · Solar backupCommon Faults
- No hot water — heating element, thermostat, tripped reset
- Insufficient hot water — undersized element, thermostat set low
- Water too hot — thermostat failure, stuck heating element
- Leaking tank — corrosion, loose fittings, pressure relief valve
- Pressure relief valve dripping — high pressure, faulty valve
- Rusted or discoloured water — anode rod depletion, tank corrosion
- Instant shower not heating — element, thermal fuse, circuit fault
- Circuit breaker tripping — element short, wiring fault
Brands We Repair
Iron Box, Blender & Small Appliances
Iron box · Blender · Juicer · Toaster · KettleIron Box Faults
- Not heating — element, thermostat, thermal fuse
- Steam not working — blocked steam vents, pump fault
- Burning or scorching — thermostat failure, setting problem
- Cord damage — cable replacement near plug or handle
Blender & Juicer Faults
- Motor not running — motor winding, carbon brushes, board
- Burnt smell — motor overheating, jammed blades
- Leaking jar — blade seal O-ring replacement
- Speed control not working — speed switch, control board
Brands We Repair
2. Quick Fault Diagnosis Guide — All Appliances
Use this table to identify what might be wrong with your appliance before calling us. Our technicians will confirm the diagnosis on-site and quote before starting any repair.
| Appliance | Symptom | Most Likely Cause |
|---|---|---|
| Fridge | Not cooling at all | Compressor fault, start relay, low refrigerant gas KES 2,500–12,000 |
| Fridge | Freezer works, fridge warm | Evaporator fan motor, air damper, defrost issue KES 2,000–5,000 |
| Fridge | Water leaking inside | Blocked defrost drain tube — very common in Nairobi ✓ Quick fix — same visit |
| Washing Machine | Not draining | Blocked pump filter (sock/coin), failed drain pump ✓ Usually fixed same visit |
| Washing Machine | Not spinning | Worn drive belt, failed carbon brushes, lid switch KES 2,000–6,000 |
| Washing Machine | Very noisy/vibrating | Failed drum bearing, loose drum paddle, suspension rod KES 4,000–9,000 |
| Water Dispenser | No cold water | Failed compressor, thermostat fault, low refrigerant KES 2,000–6,000 |
| Water Dispenser | No hot water | Failed heating element or thermostat ✓ Parts stocked — same visit |
| Microwave | Not heating food | Blown high-voltage fuse, failed magnetron, capacitor KES 3,000–9,000 |
| Microwave | Sparking inside | Damaged waveguide cover — replace immediately Stop using — fire risk |
| Cooker | Burner not igniting | Dirty burner ports, failed electrode, thermocouple ✓ Usually fixed same visit |
| Cooker | Flame dies on knob release | Thermocouple not heating, FFD safety valve fault KES 2,500–5,000 |
| Dishwasher | Not draining | Blocked filter/sump, failed drain pump, kinked hose ✓ Often cleared same visit |
| Dishwasher | Dishes not clean | Blocked spray arms, failed pump, wrong detergent ✓ Spray arm clean — same visit |
| Water Heater | No hot water | Burnt-out element, tripped thermal cutout, thermostat KES 2,000–5,000 |
| Water Heater | Tank leaking | Corrosion, loose pressure relief valve, fitting joints Isolate electrics — call immediately |
3. All Appliance Brands We Repair in Nairobi
We repair all brands of home appliances available in Kenya — whether purchased locally, imported from Asia, Europe or the US, or bought second-hand. We carry common spare parts and can source specific parts for most brands.
🌍 International Brands
🇰🇪 Kenya-Popular Brands
📦 Parts We Stock
- Compressor start relays
- Drive belts (all sizes)
- Drain pump motors
- Heating elements
- Door seals & gaskets
- Thermostats & thermofuses
- Magnetrons & microwave fuses
- Water inlet valves
4. Our Repair Process — What to Expect
We believe in transparency. No work starts without your approval of the quote, and no payment is collected until you confirm the appliance is working correctly.
- Step 1 — Call or WhatsApp — describe the fault, tell us the brand and model, and give your Nairobi location. Send a photo or short video of the problem for faster remote assessment.
- Step 2 — Technician dispatched — we confirm the nearest available technician and give an estimated arrival time (usually 1–3 hours across Nairobi).
- Step 3 — On-site diagnosis — the technician performs a full diagnosis before touching any parts. We identify the root cause — not just the symptom.
- Step 4 — Quote provided — clear breakdown of parts and labour before any work begins. No surprises.
- Step 5 — Repair carried out — with your approval, the technician proceeds using the correct parts. Most common repairs are completed in a single visit.
- Step 6 — Test and confirm — the appliance is fully tested before the technician leaves. You confirm it is working correctly before any payment is made.
- Step 7 — 90-day warranty — if the same fault recurs within 90 days of our repair, we return and fix it at no additional charge.
Appliance Repair Photo Gallery
Jobs completed by our technicians across Nairobi homes and offices. Click any photo to view full size.
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5. What Our Clients Say
My Samsung fridge stopped cooling on a Saturday evening. Quelle sent a technician within 2 hours. He replaced the start relay and had it cooling again before 9pm. Incredible — I thought I'd lost all my food.
LG front loader stopped draining mid-cycle on a Monday morning. Technician arrived same day, cleared a sock from the drain pump, cleaned the filter and tested a full cycle. Honest pricing — no overcharging.
Ramtons dispenser wasn't giving cold water. Fixed same day — thermostat replacement. The technician also noticed my microwave had a damaged waveguide cover and warned me about the fire risk. Very thorough.
6. Appliance Repair Pricing Guide — Nairobi 2026
Indicative prices for common appliance repairs in Nairobi. Final cost depends on the specific fault, brand, model, and parts availability. We always provide a clear quote before starting — no hidden charges.
| Appliance & Repair | Estimated Cost (KES) | Notes |
|---|---|---|
| Fridge — Diagnosis visit | 1,500 – 2,500 | Deducted from repair cost if you proceed |
| Fridge — Gas recharge | 3,000 – 6,000 | R600a or R134a refrigerant + labour |
| Fridge — Thermostat replacement | 2,000 – 4,000 | Parts + labour, same visit |
| Fridge — Door seal replacement | 1,500 – 3,500 | Genuine gasket matched to model |
| Fridge — Compressor replacement | 8,000 – 18,000 | Depends on compressor type and brand |
| Fridge — Drain tube clearing | 1,000 – 2,000 | Very common, fixed same visit |
| Washing Machine — Belt replacement | 2,000 – 4,500 | Parts + labour, same visit |
| Washing Machine — Drain pump replacement | 2,500 – 5,500 | Parts + labour |
| Washing Machine — Carbon brushes | 2,000 – 4,000 | Restores spin function |
| Washing Machine — Drum bearing | 5,000 – 10,000 | Major repair; labour-intensive |
| Washing Machine — Door seal (front load) | 2,500 – 5,000 | Genuine seal to stop leaking |
| Water Dispenser — Heating element | 1,500 – 3,500 | Parts + labour, same visit |
| Water Dispenser — Compressor repair | 3,000 – 7,000 | Or gas recharge if low refrigerant |
| Microwave — Not heating fix | 3,000 – 9,000 | Fuse, diode, magnetron depending on fault |
| Microwave — Waveguide cover replacement | 800 – 1,500 | Stop using until replaced — fire risk |
| Cooker — Thermocouple replacement | 2,500 – 4,500 | Fixes flame-goes-out fault |
| Cooker — Oven heating element | 3,500 – 8,000 | Parts + labour |
| Dishwasher — Drain pump replacement | 3,000 – 7,000 | Parts + labour |
| Water Heater — Element replacement | 2,000 – 5,000 | Most common water heater repair |
7. Areas We Serve — Appliance Repair Across Nairobi
We serve all Nairobi areas and satellite towns. No extra transport charge for most zones within Nairobi County.
🏙️ Western Nairobi
🌿 Southern Nairobi
🏘️ Northern Suburbs
🛣️ Thika Road
🏘️ Eastlands
🌍 Satellite Towns
8. Frequently Asked Questions
Yes. We offer same-day service across all Nairobi areas. In most cases a technician arrives within 1–3 hours of your call. We are open 24 hours, 7 days a week — including weekends and public holidays. Call 0742 245720.
Yes. Our technicians carry the most common spare parts on every service call — fuses, belts, pump motors, thermostats, heating elements, compressor start relays, door seals, drain filters and more. This allows most repairs to be completed in a single visit without a return trip.
Yes. All our repairs come with a 90-day warranty. If the same fault recurs within 90 days of our repair, we return and fix it at no additional charge. Parts also carry their own warranty where applicable.
Yes. We accept M-Pesa, cash and bank transfer. Payment is made after the repair is completed and you have confirmed the appliance is working — we do not require full payment upfront for standard repairs.
Refrigerator repair in Nairobi ranges from KES 1,000 for a simple drain clearing to KES 18,000+ for compressor replacement. Gas recharge is typically KES 3,000–6,000. Thermostat and door seal replacement: KES 1,500–4,000. We diagnose first and quote before starting. Call 0742 245720.
Washing machine repair in Nairobi: belt replacement KES 2,000–4,500 · drain pump KES 2,500–5,500 · carbon brushes KES 2,000–4,000 · drum bearing KES 5,000–10,000 · door seal KES 2,500–5,000. We always quote before starting.
Water dispenser repair in Nairobi: heating element KES 1,500–3,500 · compressor fault KES 3,000–7,000 · tap O-ring KES 500–1,000. Most repairs are completed same day with parts carried on the vehicle. Call 0742 245720.
Yes. We repair all major brands — Samsung, LG, Bosch, Whirlpool, Siemens, Ariston, Beko, Electrolux, Haier, Midea, Miele, and all Kenya-popular brands including Ramtons, Von Hotpoint, Bruhm, Mika, Hisense, Armco, Syinix and others.
Yes. We repair second-hand appliances and imported units purchased from abroad. For older or rare models, parts may need to be sourced — we advise on availability before starting. Call 0742 245720 with the brand and model for a quick availability check.
Common causes: failed compressor or start relay, low refrigerant gas, dirty condenser coils (dusty in Nairobi homes), failed thermostat, blocked evaporator, or a faulty door seal letting warm air in. We diagnose the specific fault before ordering parts — never guess and replace.
Usually not serious and often a quick fix. The most common cause is a blocked pump filter — often a sock, coin or small garment. We clear blockages, clean the filter and test a full drain cycle, usually in a single visit. If the pump motor has failed, we replace it on-site.
No — stop using it immediately. Sparking inside a microwave is usually caused by a damaged or missing waveguide cover — a piece of mica that protects the magnetron from food splatter. A burnt waveguide cover can cause a fire. This is a cheap and quick fix — call us before using the microwave again.
This is a flame-failure device (FFD) issue. The thermocouple — a safety sensor that keeps the gas valve open when it detects flame — is not heating correctly. This could be due to a misaligned, dirty, or worn thermocouple. Hold the knob down for the full 10 seconds to give the thermocouple time to heat. If the problem persists, the thermocouple or gas valve needs replacement.
Yes. Same-day appliance repair is available in Karen, Westlands, Kilimani, Lavington, Kileleshwa, Parklands, Upper Hill, Gigiri, Runda, Muthaiga, Spring Valley and all western Nairobi suburbs. Call 0742 245720.
Yes. We cover Kasarani, Roysambu, Zimmerman, Kahawa West, Kahawa Sukari, Garden Estate, Githurai, Ruiru, Juja, and Thika. Same-day service available across the Thika Road corridor.
Yes. We cover all major satellite towns — Ruiru, Kiambu, Thika, Ngong, Ongata Rongai, Athi River, Syokimau, Kitengela, Mlolongo, Kikuyu and Limuru. Call to confirm same-day availability in your area.